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Return Policy

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, reach out to our customer care team at [email protected] for return authorization. Once a return authorization has been issued, place the item securely in its original packaging and mail your return to the following address:

Stepping Out Footwear
207a/414 Gardeners Rd
Rosebery NSW 2018

 REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 days from the receipt of your item to process your return.

 EXCEPTIONS

For defective or damaged products, please contact us at [email protected] to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected]